Welcome to the ProctorCam Help Page! Here we'll explain what you'll need to know when taking an exam with us and what to do to make sure your experience goes smoothly! Note that while account setup procedures are public, accessing other parts of our knowledge base will require you to log in. After logging in and searching the knowledge base if you cannot find the answer you are looking for, feel free to submit a request on this website, e-mail us at firstname.lastname@example.org, or give us a call at 877-837-8127.
What is ProctorCam?
ProctorCam is an online exam integrity solution for you and your institution. We work with your online institutions to administer your exams online according to their rules and guidelines, so you can take exams right from your home or office on any computer with a webcam, microphone, and internet connection. There are a few things you'll need to know before you take your exam though, and we're here to make sure you're prepared for exam day. Please check out the pages in this guide to make sure you're completely prepared for your exam.
How does it work?
Once you set up your system with a webcam and install the ProctorCam software, you'll be able log in with us to take your exam. You will need to show a government issued photo-ID up to your webcam and go through a checklist of instructions provided by your instructor or institution. You will open your exam page in a web browser window to take your exam. All webcam audio, video and desktop screen activity on your computer are recorded and later reviewed.
How do I log in?
You need to be logged in to access most areas of this site. In order to log in, please click the "login" button at the top of the page. If you've recently logged into the ProctorCam website, you should now have access to the helpdesk site. If not, please enter your ProctorCam credentials in order to log in. If you haven't set up your account yet or are having problems logging in, please take a look at the articles below.